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PaymentUpdated a year ago

What payment methods do you accept?

You can purchase on our website using a debit or credit card, Paypal and Shop Pay.

You can chose these payment methods at checkout.

Do you offer any kind of pay in installments?

Sure do! We offer the option to pay 4 interest free installments for orders over $50 through Shop Pay.

Paypal also offers it's own pay in installments that we accept.

I received an error saying my card was declined but there is a charge on my card!

It's ok this happens all the time! 

This means your order was declined by our system's fraud detection because the billing address you provided did not match the information for that particular card. 

This pending transaction will clear out within 24-48 hours, often sooner. 

The best way to avoid this or correct this error is to check and/or correct your billing address.

Here's a simple breakdown of what happens:

  • You enter your card number to pay for your order and that triggers your bank to OK the transaction and marks the transaction as pending.
  • Our system then denies the charge because some of the information you provided was incorrect.
  • That denied charge is then communicated back to your bank and the pending charge is returned to your account.

A good thing to remember is that if you did not immediately receive a confirmation email or get directed to a thank you page this means that your order did not go through and will not show in our system.

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